body text goes here
| Home Office Lite | |
| The Home Office Lite is an excellent value for those of you just getting started. It's designed to grow with your small business. | |
| $9.95 a Month | |
| Plus Call Usage | |
| Large Business Extreme | |
| The Large Business Extreme was designed for larger sized companies. It has all the aspects of the Lite and Pro plus much more! | |
| $29.95 | |
| Plus call Usage | |
| Corporate ENTERPRISE | |
| The Corporate ENTERPRISE was designed for corporate customers. It comes with everything in the Extreme system. It also includes a total of 99 voice mail boxes, 5 hours of customization, 3 hours of set up and voice recordings, 24/7 emergency help line, Personalized On Hold Music, and much more! | |
| Starting at $499.00 | More info and to order please contact us. |
| Plus call usage | |
| 800 Toll Free Number Feature Line Up |
| ***RED HOT and Brand NEW*** LIVE call transfer
Now you can transfer a live call from your system. To do this all you need to do is:
|
| Personal Nationwide Toll Free Telephone Number
Some services will share a single 800 number with many users. Not us! You will receive your own private number - NOT just an extension.
|
| Initial Greeting / Auto Attendant
This is a custom recording created by you or one of our professional voice talents. This is the first thing a caller will hear when calling your toll free number. This is a great place to welcome callers and direct them throughout your system. |
| Multiple Voice mail Boxes
You can have as many voice mail boxes connected to your toll free number as you wish, so each department or key person within your company has their own personal extension. Never miss a call again! Each extension can be programmed with as many numbers as needed until we reach the appropriate party to take the call live. Or, if you wish, you can set up your extension as a voice mail box where your caller will be able to leave you a message. They can even be programmed to forward to you during business hours only, and after hours the caller could be sent to voice mail! Each extension has its own Paging, Follow-Me-Live-Call-Transfer, Call Return, and Card-less Calling Card capabilities. |
| Caller I.D. or CLI Capture
Captures the telephone number of each caller and either tells you that they called or attaches it to the voice message they've left you. * Be able to reach your prospects - a captured number is usually where your caller can be found * Capture and call your nervous prospects that have hung up without leaving you a message Every caller is a potential sale. Don't let any opportunities get away! |
| List of Extensions
This is a custom recording created by you or one of our professional voice talents. This is often used by companies who have several employees utilizing the system. Instead of listing all of the personal extensions from the initial greeting, you can send your caller to a directory where they can choose the appropriate extension. |
| Follow-Me-Live-Call-Transfer
This service tracks you down at your home, office (even if an extension needs to be dialed), cellular phone, or any other number of your choosing to deliver a caller to you. It will announce the caller and let you choose to talk to the person or send the caller to voice mail. You can even select times of day and days of the week for taking calls on a particular number. • Never miss a call! Being available to your customers can mean the difference between getting the sale or not. • Save huge amounts of time by not talking to "time wasters" sending them to voice mail instead. • Create an image of a single office while you and your partners work from different homes, different cities or even different states. • Boost your efficiency by blocking out "DO NOT DISTURB" times (when you won't take calls) to complete office work. • Customer service is a vital part of any business. Follow-me-live-call-transfer allows you to provide the best. • *New!* When a call is announced to you, you now have the option to send the caller on to another 10 digit phone number of your choice. For instance, if the call is sent to you on your cellular phone, but you.re walking into a facility that has a local land line, you can choose to forward the caller to that number, so you don't use any of your cell phone minutes! |
| Call Screen
Ask callers for their name so you can decide whether to take the call or send them to voice mail! |
| Call Announce
Differentiate business calls from personal even if they ring in on the same line! When you receive a call from your 800 Toll Free Number System, it will announce the caller and what mailbox the caller is coming from so you can decide whether to take the call or send them to voice mail. |
| Automated Order Taking or Questionnaires
Never miss a sale again with this powerful feature! Program any of your voice mail boxes to ask your callers as many questions as needed, one at a time, and record their response. The responses will all be delivered to you as a single message. This is advanced technology for taking orders, getting customer information, and screening calls! |
| Hold Music
Project a new level of professionalism with your 800 Toll Free Number System! Just as large corporations provide on hold music for their customers, you too can do this with your 800 Toll Free Number System. During a live call transfer, your customer will hear a relaxing instrumental piece until they are connected with you! |
| Unlimited Message Capacity
Have high call volume? Don't worry, we can handle it! We have worked with numerous large companies, including CBS, Microsoft, and Star Search. We've never had a problem storing the abundant messages that come through. |
| Unlimited Outgoing Message Length
Your custom recordings anywhere throughout your system can be as long or short as you wish. We are here to help you set up your business in the most beneficial way, and if you have a lengthy sales presentation, we want to support it! |
| Call Transfer / Operator Revert
While on a connected call, you can transfer your customer to another department.s extension! |
| Call Back and Pager Notification of Messages
With 800 Toll Free Number you have 5 different ways to get your messages: 1. Call your system 2. Receive a page and then call your system 3. Have your system call you when there are messages . we call this Call Back. 4. Email delivery of voice and fax messages 5. WebLINK web access |
| International Call Forwarding
For a company wishing to do business in the U.S. but who has some or all of its personnel overseas, we can forward calls to you overseas at these rates listed here. |
| Card-less calling card
Similar to Call Return. While listening to voice mail messages simply dial 0 to place long distance calls at our low 11.3c/min rate. • Save money over most calling cards • Great efficiency tool • Great while traveling — make multiple calls from pay phones quickly, easily, and without coins. |
| RecordEASE
The ultimate flexibility tool, RecordEASE, makes the design and creation of your system a snap. Any recording or menu can be instantly tailored just by pressing a few keys. |
| Call Return from within voice mail
While listening to voice mail messages you can call back the person who recorded the message you're listening to, automatically, using the number they called from. Once you've spoken to the person you are returned to voice mail so you can go on to the next message. |
| Operator Extension
People are accustomed to dialing zero to speak to an operator. You can designate any of your mailboxes to take on the operator task, so that any person or department can also be designated operator. |
| Online Administration
* View and Edit Account Information * View Your List of Products and Pricing * View and Print Payment History * Check How Many Minutes You've Used in Real Time * Check Your Bulk Minute Status * View a list of "Today's Calls" including Caller ID with a Time and Date Stamp |
| Hold Feature
You can dial the * key at anytime while talking to a customer. This will put your caller on hold while listening to hold music. Once you're ready to take the call back, you simply dial the * key to reconnect! |
| Call Block/Limit/Allow
Allows you to block any particular number from calling your 800 number and/or allows only a certain number of calls per day from any number. With the call blocking list you can use area code, area code with exchange, or the entire number. 619 All calls beginning with this area code will be blocked 7605551212 Only this phone number will be blocked 858555 All calls with this area code and prefix will be blocked The call allow list will ONLY allow certain area codes, area codes with exchanges, or entire numbers to call your toll free number 619 All calls beginning with this area code will be allowed 7605551212 Only this phone number will be allowed 858555 All calls with this area code and prefix will be allowed |
| Voice on Demand / Informational Boxes
Voice On Demand / Informational Boxes We call this the Ultimate Sales Tool as well because it's a great tool for creating menu driven .audio brochures. so you can guide your callers simply & easily through your products & services and create sales even when you're not available. Voice On Demand lets you create an unlimited number of recordings and/or menus under the keys 1-4 from the main menu and it's elegant design makes it reasonably easy to set up. * Summary: * Unlimited outgoing recordings and/or menus * Each recording or menu can have an attached fax (if you have the Fax Back option) * In each recording give your caller the choice of: - Hear sub recordings or menus - Receive a fax - Speak to someone live - Or leave a message |
| Fax Mail
Allows callers to send faxes to your toll free number, 24-hours a day, 7-days a week. Your faxes will be automatically sent to an e-mail address or addresses of your choice where you can view and print out your fax. You also have the option of logging into your account online to view your faxes at your convenience from any computer! * Use one toll free number for your voice and fax messages! * Don't worry about cluttering up your business card with multiple numbers to reach you. Make it convenient for your customer by only having to dial one number for all their needs! * Using Fax Mail with email delivery unifies your messages. Unified messaging makes your life simpler by only having to check one place, your existing email address, for all your voice and fax messages! |
| Group Voice Messaging
# Send messages to other customers # Set up to 99 groups, each with an unlimited list of phone numbers # Easily record a message and send it to everyone in the group # When a message is sent it instantly appears in the box you specify on their system This is a great feature for network marketing companies! It will save you a great deal of time by allowing you to send a single message to everyone in your downline in a matter of seconds. |
| Automated Fax-Back / Fax on Demand
Callers can input fax numbers to which they would like to have order forms, product or company details or any other faxable information sent to automatically. A basic rule of marketing is to get the order form in front of the prospective client as soon as possible! Fax Back makes it easy. • Powerful marketing tool • Saves you time, expense, and effort |
| WebLINK Personal Internet Control Panel
Turn your voice system into a virtual PBX through the WebLINK web access system. WebLINK allows you to check voice and fax mail from any computer. It lets you change your call forwarding settings -; add or remove numbers, change the times of day you'll be called. But this is just the start – see below for a quick summary of WebLINK capabilities or click here for detailed information. * Web Voice & Fax Message Delivery * E-Mail Voice & Fax Message Delivery * Mailbox Access and Control * Online System Setup * Voice Blaster * Account Access and Administration * Call Analysis and Reporting |
| E-Mail Voice & Fax Message Delivery
Voice and Fax messages left on your voice system can be sent to any existing email address. This saves tons of time. Messages and faxes show up as attachments on the emails we send you and can be double clicked to open. Voice messages are played as .wav files and can be stopped, started and saved on your computer. Fax messages can be viewed, printed and saved as well. |
| After Hours Greeting
Let your customers know when you're not in the office. Have a separate greeting come on after your operating hours. This will give them the confidence that you will get back in touch with them as soon as possible during working hours. The caller can still navigate throughout your system, listening to product information, requesting "Fax Back" documents, go through your "Automated Order Taking," etc, but they will know not to expect a live person. |
| Dial by Name
This feature allows you to very easily create a dial by name directory using the WebLINK web interface. Dial by Name allows you to offer your callers access to the party they are trying to reach by having them dial in part of the name of their party. Using this feature allows you to avoid having to list numerous extensions for them to choose from and has the added benefit for smaller companies of giving the appearance of larger size Please Note: if you've named your mailboxes already in WebLINK you can use Autogenerate to set up your dial by name in literally SECONDS. |
| Personalized On Hold Music
We can load any selection of music on your system for callers to hear while they are waiting to be connected with you. Want something even more specific to your company? We can load informational recordings about your company as your hold music! What a great way to inform customers of your business! |
| Mailbox Rotation
Callers are distributed equally to employees on a 'round robin' basis, whether employees are in the same office or scattered around the country. One time setup fee of $50 applies. |
| Statistics
Powerful Statistics Package allows you to see how people are moving through your voice system and how many "hits" you've had on each of the extensions. Html or comma delimited reports are sent to you daily by email and include weekly and monthly summaries. |
| Five Additional Mailboxes
Additional mailboxes can be added to any plan in lots of five at the same price. All of your employees can have access to voice mail, improving the image of your company, for about six cents per day for each mailbox. |
| Dedicated Fax
Allows you to have a separate number to give out as your fax number but have it tie into your 800 Toll Free Number System so you can have your faxes available through fax mail. Also, if you have email delivery or WebLINK you can have the faxes conveniently emailed to you making it even better. When using Dedicated Fax you can select any of your system mailboxes as the fax. |
| Random Hold Music NEW!
Choose the type of hold music you would like your callers to hear. With four different genres of music to choose from, your callers will always hear quality music while on hold. Choose from rock, jazz, easy listening and house. Each genre has ten different songs which will randomly play for your callers. |
| Get listed in the Toll Free Directory!
There is a 1 time $30.00 setup fee and a monthly charge of $15.00; (In addition to your regular system rental) these are the costs we are charged, no markup. This puts your toll free number in the 800-555-1212 toll free look up system. So that people looking for your company can get your toll free number easier. |